You need to setup a new APN to connect our M2M SIM cards to the mobile network. Our APN settings differ depending on the business model you choose:
APN: freeeway(B2C prepaid) or iot.secure(B2B2C postpaid)
Username: (empty)
Password: (empty)
To make our IoT SIM cards work properly you should turn on the data roaming functionality. This will not be required at all kind of devices. But to be sure, please check your device manual or your AT-commands.
We can provide you with all possible form factors as well as solutions to any usage specifics:
Form factors such as:
*expected in 2020
Besides data service, simHERO SIM cards are also able to provide SMS services which include receiving and sending SMS. MMS Services are not supported.
Yes, every simHERO SIM card is equipped with a unique MSISDN = phone number. All those numbers are displayed with a specific country prefix like 0043.
In addition to the MSISDN, we provide you with the related ICCID and IMSI.
We currently enable access to 2G/3G/4G-LTE technology based on 3GPP standards with our globally working IoT SIM cards. Please note that the availability strongly depends on the local coverage. Furthermore, simHERO is already available for using LTE CAT M1 and NB-IoT (narrow band). New technologies such as 5G are under consideration to be supported in the future.
As independent MVNO (mobile virtual network operator), we offer access to hundreds of networks in every country around the World. This is possible due to our strong partnerships with several established network operators. If you are interested in our roaming partner lists, please contact our account manager.
In general, we do not have any minimum quantities or commitments to enter a business relationship with us. Please note minimum quantities only apply for SIM chips and if you require branded SIM cards (in simHERO B2B2C postpaid model).
simHERO rates plans are created based on the requirements of your device. We, therefore, will get you as our sales partner involved and you will be able to express your wishes on how the price model should look like. However, in the simHERO B2C PREPAID model, Freeeway has solely the responsibility of setting the offered rates.
By using the simHERO services, the end-user enters a contract with Freeeway GmbH. Therefore, it will also be Freeeway GmbH who issues the invoices for all newly purchased plans. Invoices are generated within the end-user account and can be downloaded there.
Yes – depending if you wish to have pre-charged SIM delivered or not, Freeeway GmbH will charge a certain amount based upon the signed partner contract by the time of the SIM activation. Furthermore, a SIM Hardware fee per SIM will be charged upon delivery.
simHERO PREPAID Service was designed for IoT device manufacturers and resellers in the consumer electronics industry who are not interested in dealing with connectivity. By partnering up, simHERO will take care of this part which includes managing all issues in the end-user portal (business transactions, invoicing, support matters, local verifications) and the continuous development of the management portal itself.
As sales channel, we compensate our simHERO partners with a monthly commission based on the net revenue created by the sold SIM cards.
As soon as the SIM has no credit left or the data plan expires, the simHERO SIM card will be deactivated. This means that the device cannot connect to the network anymore. In order to re-activate the SIM, the end-user simply needs to purchase a new plan at http://my.simhero.com.
Yes – in this business model, simHERO appears solely as a supplier of connectivity to our business customer who is selling the connectivity as part of her products and services. Therefore, our clients are fully responsible about how to set up the pricing to their consumers
As the final consumers enter a contract with our business customers (unlike in the simHERO B2C PREPAID), they will have to issue the invoices. Freeeway will issue the invoice for the monthly data consumption, SIM Hardware fee, and SIM activation fee based upon the contractual agreement to our business client.
Yes – depending if you wish to have pre-charged SIM delivered or not, Freeeway GmbH will charge a certain amount based upon the signed partner contract by the time of the SIM activation. Furthermore, a SIM Hardware fee per SIM will be charged upon delivery.
In the simHERO ULTIMATE model, simHERO can offer different versions of data pooling such as flex pools, static pools, or prepaid static pools with Auto Renewal. Business customers can also add all three options to their available rate plans. For further information, please contact our account manager.
simHERO ULTIMATE supports IoT device manufacturers and resellers in the consumer electronic industry to provide a fully functional product, combining the device with the required connectivity. Through our simHERO ULTIMATE Connectivity Management Portal [CMP], our business clients can fully manage and control each data session for each delivered SIM in almost real time and avoid misusage at any time. In addition, simHERO offers Rest-APIs to fully integrate the CMP into our clients’ system.
The billing status defines if the specific simHERO SIM card is invoiced in the billing cycle. We distinguish between the following states:
Haben Sie Interesse an einem anderen simHERO-Modell?
Viele Wege führen zu Ihrem Ziel. Daher bietet simHERO zwei verschiedene Business-Modelle, welche dank unserer maßgeschneiderten IoT-Konnektivität Ihren Geschäftsanforderungen Rechnung tragen.
Verkaufen Sie simHERO an Ihre Kunden als Zusatz zu deren Gerät. Wir übernehmen die Verrechnung für unsere Endbenutzer, die ihre SIM-Karten im Rahmen des simHERO-PREPAID-Modells verwenden, während Sie von der Verkaufsprovision profitieren.
Verkaufen Sie die simHERO-Konnektivität im Rahmen Ihrer Serviceleistung und bieten Sie Ihren Endkunden somit eine Komplettlösung an. Sie verwalten alle Ihre SIM-Karten selbst und erstellen und verwenden eigene, für Sie am besten geeignete Einkaufs- und Verrechnungsverfahren.
Stan Love – Western Recreation Industries, Inc.
Reseller seit 2018
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Wenn Sie den Weg, den Sie einschlagen wollen, noch mit uns abklären möchten, geben Sie einfach Ihre Kontaktdaten ein oder bitten Sie um einen Rückruf durch einen unserer Vertreter.